How funny - I just got home an hour ago from my hair dresser, with a similar situation.
I have baby-fine hair (picture a toddler's hair!) and had miraculously found a hair dresser with the same type of hair at this one salon. Mind you, up until a few years ago, I kept my hair simple and straight, not styled because of my hair type. But after two perms in a row, my hair was a frazzled mess, and really needed help. So this woman who had helped me through the process of it growing out had some personal problems and had to leave the salon, much to my dismay. I went with another woman in the same salon on Tuesday of this week, and she completely butchered my hair. It looked cute when I left, but the next day it truly looked like I stood in front of the mirror, closed my eyes and cut it myself. I struggled with what to do next. I have a flight tomorrow to NC, to attend my son's college graduation, and could not see myself showing up looking so awful. I called the salon at 10:30pm, and left a calm and thoughtful message that I wasn't happy with my hair, I wasn't angry, but requested that it be fixed the next day.
The head guy called me back this morning, cheerfully offering to fix it himself. He was so kind and understanding. I explained that I had a flight to catch Friday morning and he offered for me to come in at 6:00pm this evening. I happily accepted. When I arrived, the woman who had botched my hair was there, and completely snubbed me, even though I smiled at her, to let her know that there were no hard feelings. She clearly did not feel the same way.
But the guy bent over backwards to make it up to me, at no charge. She had made such a mess that he had to shorten it by two inches, making it jaw length. But, I told him how much I appreciated him and that as long as it looked good, I would be happy.
I felt a little uncomfortable with the woman there, trying to pretend her work wasn't being carefully repaired right in front of her, but I was also comforted by his warmth and willingness to get me to leave smiling. I do like what he did with it, and I hope I can get it to look something like this in the morning!
It's so funny because all the woman had to do to clear the air was to get just a little humble and say she was sorry that I wasn't happy with it, and all would have been well. We all make mistakes - it's what makes us human, and I clearly wasn't angry with her. I only wanted my hair to look decent, and would think that she would want the same thing.
To answer your question - yes, cut your ties with her. It's you walking away happy that matters, not the healing of her tender ego. It's her job to make you happy, not the other way around!
Last edited by Shay_LoveYourTummy; 12/11/08 10:06 PM.