Several things push my buttons - or "get my goat" as we say here in the UK....though I have noooooooooo idea why - !1
One is dog-owners who permit their dogs to foul public places.
Two is those who barge past and knock into you then either ignore their own bad manners, or glare at you like it's your fault.... this includes times I hold doors open for people.
Three is parent of badly-behaved children. the kids are bad enough, but discipline - like charity - begins at home...
On a personal note that I find works really well, if I have a complaint about something, 20 times out of ten (!) it's not the fault of the person I'm complaining to....so I tell them, politely and kindly that I know this, but they are the poor sucker who has to listen to my rant, and I really appreciate it, because they must have such a tough job, and it's not fair to take it out on them, but I'm really quite mad about whatever-it-is....this is either face-to-face or on the 'phone, it really doesn't matter...
and do you know what?
It reaps me incredibly successful results! Because I recognise their humanity, and the cruddy job they have, and they really appreciate someone polite not venting at them!
Thank you for listening.
(I got that from Doctor Frazier Crane....

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