Greetings everyone,
Great topic!
Customer service is skill that is often overlooked in professional settings. We not only have to use our customer service skills with clients and customers, but also with vendors and co-workers.
We need to learn how to manage customer expectations, how to empathize, problem solve etc. etc. etc And the beauty of it is there is always an opportunity to learn�even at home.
Here�s something I wrote on the subject.
Practice Customer Service Skills at Home Caroline, to create a link, use the little icon second to the right of the smiley.