I was in the bank today and an old lady in a wheel chair was trying to pay her gas bill.
The girl behind the counter said to her, "I need a bar code before you can pay this bill." The old lady asked "What, is a bar code?" Instead of explaining to her what this was she was then told she could go 'online' to pay it. The lady responded with, 'What line, what are you talking about?' When the girl behind the counter finally explained that it was the black lines on the bill that needed to be scanned so she could pay her bill, her face went bright red, she just did not have a clue what this girl was talking about. I felt so sorry for her! She left the bank without paying her bill. The old man who was pushing the wheel chair looked just as distress as her.
An old man standing behind me said loudly, "Bloody technology, half of us old folk don't understand it, the other half don't have computers. Why can't we just pay our bills like we used to?"
I appreciate that many older people are getting into computing and technology, but there are some out there, like my own mother, who do not have a clue and we are not helping them. There is no other way of paying bills these days without technology. Before, we took the bill to the gas or electricity company, handed over some money and it was done.
Life has become very complicated with technology. The young are turning into robots and the old are being left out.
Last edited by Linda - Islam; 06/22/11 08:20 AM.