I heard your problem. Try my method of getting Lulu's sigil. 1st make sure no one is in the room, 2nd make sure its at night and turn off the lights, 3rd be completly relaxed, just relax, don't think of anything other than getting the sigil, its venus sigil right?.If you follow my instructions correctly, you will get it. Just don't be like me on my tries before i learnt my method. I was angry enough to break the TV and the playstation, fustrated over cant getting the sigil. hope this helps.