Hi MayCl.
The best person to answer this question will be a professional. You can usually talk to them over the phone, but they would prefer to see what they would be working with. Store bought permanent color contains metallic�s that will change the result of salon color, so be sure to tell them what you used so they can make the right decisions.
Also, be careful of the color you buy in the future. Here's a list of what the colors basically mean:
Golden = Red tint of the color
Ash = Grey tint of the color (one of the safe routes)
Dark = Pure dark shades
If you have any hint of natural red in your hair, it will show up when coloring because of the peroxide or other lightening agent. If you find you get red results with box color, you can buy a box of Ash (medium or dark) to help neutralize the orange. Also, find a blue shampoo and conditioner. Aveda makes one called Blue Malva that's great for blondes. I think Paul Mitchell makes one too, and a few others, but I don't know their names. The indigo tint in it works with the reds and will tone them down.
You can call Clairol too. They can walk you through an at home fix. Just be sure to test the strength of your hair with a signifigant strand test. If you notice the strand test to start appearing elastic...it will stretch like a rubberband...stop what you're doing and call a salon.
Good luck!
