I got the feeling that she thinks, I'm not very smart. I have learned that you have to be forgiving of other people's mistakes. - Mostly because I make so many of my own.
I responded. I hope she understands and forgives me.
At my site I can only use the bulk email feature once every 5 days. Although I usually only use it once every few months. But if I were to make a mistake the only thing I could do is post to the site and hope people visit and see my correction there because I can't send a correction until 5 days later.
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