"When people do things that are not loving, it means they have lost contact with their true nature." ~ Marianne Williamson
This is a very powerful statement, because so often when people do hurtful things we only focus on how they have hurt ourselves, or others, and not on the fact that they too must be hurting to have even caused harm to another.
The person who has done the most horrible thing is lost, and has no idea or awareness of their own divinity.