I got an email from Avon tonight telling me that my order was accept by my representative, no details about when and how I would pay and no details about the shipping so I went into my account and found her email address and asked her these questions and I told her that one item is a gift for my dad's birthday that is on June 6 and another item I want to start usimng on June 5, I ordered this almost a week ago so she cannot say to me that I should of ordered these things earlier (i actually tried but they were down for maintenance when i first tried), who knew buying from Avon could be so difficult!