You guys sound like you solved your restaurant issue positively. I agree with you.
I think it is not a rant if one leaves the emotions out of the problem. If problems arise, say yes, this is a problem, how can it be solved, and move toward the selected solution. Now I'm not saying I'm great at this, but working on it. An old cowboy friend of mine is great at doing this and I learn by watching him.
Ok, breathing deep, clearing the air and starting this moment, I'm starting my month of no complaining again. This is just like dieting, a day (or minute) at a time.