Hi Niquenya,
I currently have a few clients on the email coaching program. They are very forthcoming that they find it quite powerful and life changing. I'm very excited for them! We have excellent rapport and they learn very quickly that I honour wherever they are at so they seem to feel the safety to open up and share very deeply from their hearts. We are in contact most weekdays so they feel a tremendous amount of support.
They like that they can send me unlimited emails at any time 24/7 and they totally respect that I usually keep my answers to regular business hours so that I have a balanced life, too.
To be honest, it is exciting to coach people in this way, but I am finding it takes up more
time than I anticipated on the Coach's side of it. Perhaps I try to be too thorough, but to me every comment counts. As a result, I spend more time thinking about my reply than I would if I were on the phone. With the client audibly talking, you pick up on their voice, their energy, their emotions, so the Coaching intuition comes so easily. On email, I am careful to check in to see if I am understanding what is being said and also making sure I am not misunderstood.
Many of the little extras of making sure your Coaching questions and message are clear takes EXTRA TIME so you need to factor this in if you are going to offer email coaching. I'm planning on raising my rates because at times I have spend almost as much time on the email only client as my regular client.
1/2 of your normal rate sounds like a good rate to start, but you might want to consider making it an introductory rate until you decide how much time it personally takes YOU to answer the emails. Funny enough, I'm looking at raising my rates and I'm leaning towards my new rate being half of the full program rate, but I'm still uncertain as to whether this really covers my time.
I started Email Coaching because I wanted to offer a lower cost option as well. Email is a very effective option for those who feel their budget is too limited. However, having done both now, I believe that talking on the phone with my client allows us to cover ground more quickly and easily.
Somehow, I think my email clients would be shocked to hear me say this because their own experience is so powerful though!
Because the email coaching is so positive, I actually include unlimited email to my full time monthly clients as a part of their whole phone package as well. I can't imagine NOT having it as part of the package now that I've seen how powerful it is.
Oops! I just wrote a book. I hope this helps!
Warmly,
Tami