BellaOnline Forums Beauty and Self Hair really bad perm...

If the Redken CAT was mentioned above, I can't say it did too much for me when my hair was fried. My hair is naturally thin although very full, and naturally wavy. After my perm I looked like I had dreadlocks. I spent $500 on my hair in visits to a stylist and in hair products within the year it took me to grow out the damaged hair. For some reason, the stylist could make me look like I had normal hair again. I eventually had to get a very short flippy-do with lots of layers to get the fried hair out, and I took care of it from them on. It's a mistake we learn the hard way, just too bad there isn't any going back. Good luck!

Hi Cheshire,
While CAT is a good product, it has never been my favorite either. There are others that I prefer to use in cases of damaged hair.

When hair is extremely damaged, the only thing any conditioner will do is help to prevent it from breaking and give it some cosmetic help. That hair has to grow out and be cut off. All you can do until it is gone is find the styling products that work to make it look the best it can look.

Thanks for posting.

Hi Lynne,

I agree that the condition of the hair plays a big part in how your perm will turn out, but I did go for a consultation and told this hairdresser that I had coloured my hair over a month before and had highlights from the summer...I was honest about my hair and what was done to it...

I think the hairdresser who is suppose to be a professional should have recommended that I not get a perm and she should not have left it on so long and also applied heat to it...

It seems that all this could have been avoided, but instead her actions ensured that my hair got fried which she is to blame for, but I learned something from this...to be more careful about my hair and more cautious about what a hairdresser does to it...

franny

Franny, I agree with you the hairdresser - the professional - was responsible. We all make mistakes but as professionals, we have to take responsibility for what we do.

I'm glad you recognized lessons to be learned.

Lynne,

I always recognize lessons to be learned, but I hope that hairdresser learned something as well...

I would hate for her to ruin someone elses' hair...

franny

Lets hope she did.

Has the salon given you any compensation? My Mother had this problem with a hair salon, and although they didn't give back the $100 she spent on the perm, they gave her that value amount worth of hair products that she could use to keep her hair looking less fried.

I received all my money back, but not without some hassle...
I called the manager of the hair salon and she said there's nothing she could do?? and told me to call the district manager, which I did...He was very rude and asked me what I meant by "my hair was falling out in clumps"...I stated that my hair was FRIED and falling out and what part didn't he understand...I even offered to meet him so that he could see my hair and he said no..He told me to go see the same hairdresser that did the perm...I did and told her I was very upset and that I want all my money back $135 and she gave it to me....I would not have left had they not given me my money back...Not one person said they were sorry...There's no such thing as customer service anymore..

franny

Oh dear. A very bad experience. You can truely say that you have learned a lot from all of this. I really feel bad about it, since I wanted a perm myself. I would be very upset if it was damaged like yours is.
I hope your hair gets much better real soon!

Hi Lynne,

I couldn't agree with you more, analyzing hair's condition and a thourough consultation are always the first steps in successful service. Not to mention following manufacturers directions, especially with chemicals.

ENJOY:)
Christian