My personal ebay experience with this company was awful. It took a month to get my buy-it-now auction winning. It finally arrived when I told them I wanted my money back. There are no live people to answer the phone there either.
Not very good customer service. Others have had the same problem...see below. I wouldn't want to be affiliated.
BethA
FROM SOME BLOGS:
1. I finally received my cone of soft blue cashmere/silk aceweight that I won on eBay three weeks ago. The Seller, Nandia Cashmere, advertises that they ship via priority mail "within 4 days of the end of auction". This has not been the case in my experience and although the yarn is very nice and the price is wonderful I probably won't buy anything more from them.
2. BTW, if anyone is thinking about buying the Nandia cashmere from eBay, don't. Not worth the wait, and it feels like a wool/cotton blend. But, hey it's in the stash now, so I might as well use it.
3. Hi Sheila, I had the same problem with Nandia Cashmere that you did. And it took several emails before they finally responded. I won't buy anything from them again either