I have light brown hair that is very ashy in color that pulls red very easily (which I advised the colorist) and am greying at the top and at the temples. I asked for Jenifer Aniston light rich warm browns and took a picture showing her multi colored hair. I asked not to have any more red as each time I have gotten a permanent color in the past they advised me that I pull red unusually. She used a redken brandy perm on the roots in between the foils (bleach) which she left on for over 45 minutes. I advised her I lift very easily and did not want stringy or bright highlights. Now I have have stringy light highlights with an orangy/red crown and the middle of my hair to the ends look hay like and a little green? What can I do to get the color I want. I took a picture told her "i don't want reds, not blonde highlights, but caramel/light brown in color, rich and warm, natural looking". I hadn't used a permanent color in over two years because of mistakes. She advised she couldn't do three colors like I wanted, said it didn't exist and that Jenifer only had two? Should I have ran? Anyways what can I do to fix this without damaging my dry hair more? How soon afterwards can a shades be put on? Or is there anything else I can use to make the light less light and the base more rich. Everything seems flat in color! Should I just ask for a refund and find someone else